Shipping & Delivery

We want your Taqvero order to reach you safely and smoothly.
Because our collections are fulfilled through external fulfilment
partners, delivery times and shipping methods can vary depending on
the product and destination.

Last updated: August 30, 2026

1. Order Processing

Orders are processed after payment has been successfully received.
Processing time can vary depending on the product, availability and
fulfilment location.

Most orders are prepared for shipment within
2–5 business days.

Business days do not normally include weekends or public holidays.
During busy periods, promotions or periods of unusually high order
volume, processing may take longer.

2. Delivery Times

Delivery time depends on your destination, the shipping method available
for the product and the fulfilment location.

As a general guide, international orders may take approximately
7–20 business days after processing.

Some destinations or products may require additional time.
The estimated delivery information shown during checkout or on the
relevant product page should be considered the most applicable estimate
for your order.

Delivery estimates are not guaranteed because shipments can sometimes
be affected by customs procedures, carrier delays, weather, holidays
or circumstances outside our control.

3. Shipping Destinations

Taqvero ships to many destinations internationally.

Available shipping options depend on the destination and the individual
product. Some products may not be available for delivery to certain
countries or regions.

If shipping is unavailable to your address, the applicable shipping
option will not be offered at checkout.

4. Shipping Costs

Available shipping methods and applicable shipping charges are displayed
during checkout before you complete your purchase.

Where Taqvero offers free shipping or promotional shipping, the applicable
offer and any conditions will be clearly stated on the website or at
checkout.

5. Tracking Your Order

Where tracking is available, tracking information will be provided once
your order has been shipped and the tracking information becomes
available.

Please allow some time for tracking information to become active after
shipment. In some cases, tracking updates may not appear immediately
while the parcel is moving between fulfilment centres or international
shipping facilities.

6. Multiple Items in One Order

If your order contains products fulfilled from different locations,
your items may be shipped separately and may arrive at different times.

You may therefore receive more than one parcel for a single order.
This does not necessarily mean that an item is missing.

7. Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes,
VAT, brokerage fees or other charges imposed by the destination country.

Unless expressly stated otherwise at checkout, any customs duties,
import taxes or other charges imposed by the destination country are
the responsibility of the customer.

Customs requirements vary between countries and are outside Taqvero's
control. We recommend checking your country's import requirements before
placing an international order.

8. Incorrect or Incomplete Address

Please carefully check your delivery address before completing your
purchase.

Taqvero cannot guarantee that an address can be changed after an order
has entered processing or fulfilment.

If an order is returned to the fulfilment provider because of an
incorrect, incomplete or undeliverable address, additional shipping
charges may apply before the order can be resent, where reshipment is
available.

9. Delayed Deliveries

While we work with our fulfilment partners and carriers to provide
reliable delivery, delays can occasionally occur.

Possible causes include:

• Customs processing
• Carrier delays
• Severe weather
• Public holidays
• Incorrect or incomplete delivery information
• High shipping volumes
• Other circumstances outside our control

If your order appears to be delayed, please contact us with your
order number and tracking information where available.

10. Lost or Damaged Shipments

If your parcel appears to have been lost or arrives damaged, please
contact us as soon as possible.

We may request photographs of damaged packaging or products, tracking
information and other details needed to investigate the shipment with
the relevant fulfilment or shipping partner.

Depending on the circumstances, we may offer a replacement, refund or
another appropriate resolution in accordance with our
Returns & Refunds Policy
and applicable consumer protection laws.

11. Delivery Estimates

Delivery times shown on Taqvero are estimates rather than guaranteed
delivery dates.

The actual delivery time may vary based on the destination, shipping
method, fulfilment location and circumstances affecting the carrier or
customs authorities.

12. Contact Us